We don’t buy vehicles in bulk. We look at what is available and hand pick what cars we want based on age, mileage, condition, mechanical reports and desirability.
Finally, once the preparation is complete, you will receive a full hand over pack. We provide you with a copy of the vehicles MOT certificate, any relevant service history including any services carried out by M.M.R motor group. Proof of ownership is included. We personally inform the DVLA online and also deal with any road tax requirements for you including setting up direct debits with the DVLA.
All our vehicles are supplied with a 6 Month comprehensive parts and labour warranty with the option upgrade to our comprehensive cover for 1 year or 2 years. Please speak to our sales team for more details regarding the warranty upgrade.
Our preparation goes way above all expectations
We give every customer 12 months AA road side assistance as part of our handover pack for peace of mind.
97% of our cars are already advertised in line with Auto Trader’s “GREAT PRICE” indicator, and we check our prices daily to ensure that our cars are priced to market. Auto Traders price indicators are based upon, make, model, age, fuel type and optional extras. The price indicators don’t include the cars condition, colour, availability in local area, special modifications (body styling kits – tinted windows), number of owners, service history and preparation.
“Our prices are comparable and, in most cases, better than the car supermarkets and main dealers”
Every car leaves us with a service and a full 12 months MOT regardless of when the last one was completed. For example, if a vehicle has 10 months MOT remaining, we will still carry out a new test. This is because an MOT test is open to interpretation and we would rather our own experienced MOT testers inspect the vehicle to give their opinion.
“Many dealers will top up the oil and call it a service! Most will not service or MOT the car if either were completed within the last 6 months”
At the end of the MOT, our tester could have identified a number of issues that may need fixing soon but are not serious enough to cause the vehicle to fail its MOT. There is no legal obligation to take any action based on the MOT advisory notes, but it would be unwise to ignore them. At M.M.R Motor Group, ALL of our cars are sold with no outstanding advisory work required. You will be given full documentation with your new car which will highlight all of the cars preparation with identifying what has been repaired or replaced.
“Many dealers (including some main dealers) sell cars with lists of MOT advisories”
In addition to the standard Service Health Check, we complete a M.M.R Motor Group Assured Check on all our vehicles for that extra peace of mind. Our Assured Check aims to delve deeper into the condition of the vehicle and its fine workings including but not limited to the turbo and related pipework, the DPF system, the transmission and gearbox system, fuelling system and injectors. Each major component is meticulously checked to an exacting standard ensuring all our vehicles are suitable and ready to drive away for many happy miles of motoring.
All our cars come fitted with brand new plates, the reason for this is that number plates can fade and tarnish. Subconsciously, one of the first areas your friends and family will look at when they first see your new car is the number plate. We feel the number plates should be as sparkling as the car. If you have a private number plate, our sales executive will complete the online transfer for you.
If you choose to travel to us via Newcastle Airport or Newcastle Central Station, you will be able to take advantage of our free taxi service. Simply let us know what time you arrive and the time you would like to be collected and we will send one of our drivers to collect you.
Our own valet centre methodically and meticulously prepares each car to the cleanest condition possible using the finest cleaning chemicals. We use the highest quality products extensively during preparation to present your new car in the best possible condition and ensure the longevity of its finish in the future.
Service Support customers are able to exclusively benefit from 10% discount on Bodyshop repairs and our paintless dent removal service. We also offer 10% discount on alloy wheel repairs. But what if you have picked up a scratch or stone chip not worthy of the full Bodyshop experience? We have you covered…. You can enjoy completely FREE minor touch-ins to chips, scratches and even minor kerbing damage.
Not only do we want to supply you with a new car, but also your friends, family, neighbours and in fact anyone you associate with. We are both proud and very fortunate to receive many referrals by our delighted customers. To recognise and reward this, customers are supplied with 3 referral vouchers on handover worth £150. If you are lucky enough to use all 3, we will of course supply you with as many as you need for future referrals.
Prior to collection we will always add some fuel, so the first journey in your new car isn’t worrying if you will make it to the petrol station or not. Please consider that all cars we purchase tend to have little to no fuel left in them by the previous owner. We like to ensure there is at least enough fuel to turn any warning lights off, typically a range of 30-60 miles.
V5 registration documents are completed by us and sent to the DVLA “recorded delivery” at an extra cost, so we can track your document if ever there is an issue, again taking out the hassle for you of registering your new car in your name. We also help you with your new car by administering your tax for your new vehicle on-site on the day of collection, meaning when you leave your car is road legal.
We do a great deal of work behind the scenes with our partner finance providers. From negotiating excellent rates with our current partners, to bringing additional finance companies on board if we feel they have a great product for our customers.
We process all your finance needs in-house, setting up your new package including all relevant identification checks and completing all paperwork on your new agreement from initial set-up to completion phase. We fully settle any existing finance on your part exchange, meaning you don’t have to do anything. All part exchanges are settled usually within three working days depending on the finance company.
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